Privacy Policy

Welcome to mattress bd

1. Information Collection and Use

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information and your options regarding its collection, use, and disclosure. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and other relevant information in the manner set out in this Privacy Policy. We collect information only when necessary for our dealings with you and will keep your information only as long as required by law or for the purposes for which it was collected.

You can visit the Site and browse without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you have an account on the Site and log in with your username and password.

A. Data We Collect

We may collect various pieces of information if you place an order on the Site. This includes, but is not limited to:

• Personal Information: Title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We will use this information to:

• Process your orders and provide services.
• Administer your account and verify financial transactions.
• Improve the layout and content of our website.
• Identify visitors and conduct demographic research.
• Send you information about our products and services.

We may pass your name and address to a third party (e.g., courier or supplier) for product delivery. You must provide accurate and up-to-date information on the Site and notify us of any changes.

Your order details may be stored securely, but they cannot be directly accessed by us. You can view your order details by logging into your account. We do not assume liability for password misuse unless it is our fault.

B. Other Uses of Your Personal Information

We may use your personal information for opinion and market research. This data is anonymized and used for statistical purposes. You can opt out of surveys and marketing communications at any time. We may send you information about our products, sales promotions, and newsletters. If you prefer not to receive this information, you can unsubscribe at any time.

We may also anonymize user data and share it with third parties for various purposes, but this data will not personally identify you.

C. Competitions

We use your data to notify competition winners and advertise our offers. Details can be found in the respective competition’s participation terms.

D. Third Parties and Links

We may pass your details to other companies in our group, agents, or subcontractors to assist with any uses of your data as set out in this Privacy Policy. This includes product delivery, payment collection, data analysis, and marketing. We may exchange information with third parties for fraud protection and credit risk reduction.

We will not sell or disclose your personal data to third parties without your prior consent unless required by law or as set out in this Privacy Policy. The Site may contain third-party advertising and links to other sites. We are not responsible for the privacy practices or content of these third-party sites.

E. Cookies

The acceptance of cookies is not required for visiting the Site, but certain functionalities (e.g., shopping cart) may only be possible with cookies enabled. Cookies are tiny text files that identify your computer to our server as a unique user. They are stored by your Internet browser on your computer’s hard drive and can recognize your Internet Protocol address.

We use cookies for your convenience, not for obtaining or using any other information about you. If you disable cookies, some functionalities on the Site may be restricted. Our use of cookies is safe, virus-free, and does not contain personal details.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how users interact with the website. The information generated by the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties as required by law. By using this website, you consent to the processing of data by Google in the manner described above.

F. Security

We have implemented appropriate technical and security measures to prevent unauthorized access to or loss of your information. We collect your personal details on a secure server and use firewalls on our servers. Our security procedures may occasionally require proof of identity before disclosing personal information to you. You are responsible for protecting against unauthorized access to your password and computer.

G. Your Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you. You may also require us to correct any inaccuracies in your data free of charge. At any stage, you have the right to ask us to stop using your personal data for direct marketing purposes.